Payment, Shipping & Delivery Info

Payment MethodsCredit card (Visa & Mastercard, Shop Pay, Apple Pay and Google Pay) and INTERAC E-transfer within Canada (preferred).

To pay by E-transfer (preferred method), select "Bank Transfer" at checkout and E-transfer the total to Please include your order number in the notes section of the e-transfer. Transfer must be sent within 15 minutes to avoid order cancellation.


Pickup - Free pickup from our location in Richmond Hill, ON (Yonge/7). If you select this option, please contacus by DM @piecebypiecekids on Instagram or by email at after you purchase to schedule pickup time. Please DO NOT arrive for pickup without scheduling in advance.


Local Delivery - Local delivery by courier is available within the GTA (north to Newmarket, east to Oshawa, west to Oakville and south to the lake). Select "shipping" at checkout and then select "Local Delivery". 

The cost for local delivery is $8, or free on orders of $75+. Please note that our courier normally delivers from 4PM-10PM. If this is a problem, please let us know so we can request a business-hours delivery.

Orders will be released for delivery within 5 days of purchase. Delivery is usually same-day once released, but is subject to courier delays. Tracking info will be provided.


Shipping - Tracked shipping is available within Canada and the USA. For customers in Canada, shipping is $15, or free for orders of $100+. For customers in the USA, shipping costs $15CAD on all orders. Orders ship within 5 business days of purchase. Once shipped, orders are subject to Canada Post or courier delivery times. Tracking info will be provided.


Lettermail - Lettermail shipping is available within Canada for purchases of 1-2 SMALL items, and costs $5. If you want to know if your order is eligible for lettermail shipping, please contact me by DM @piecebypiecekids on Instagram or by email at prior to placing your order.

Please note that lettermail shipping is at the risk of the customer. A video of the parcel being dropped in the mailbox will be provided.


For information on starting/adding to a bundle to save on shipping, please visit our "How To Bundle" page.